{"id":2062,"date":"2026-06-15T10:49:26","date_gmt":"2026-06-15T10:49:26","guid":{"rendered":"https:\/\/swesd.com\/?page_id=2062"},"modified":"2026-06-15T10:54:00","modified_gmt":"2026-06-15T10:54:00","slug":"faq-2","status":"publish","type":"page","link":"https:\/\/swesd.com\/fr\/faq-2\/","title":{"rendered":"FAQ"},"content":{"rendered":"<section class=\"page-title alignfull\" data-bg-img=\"\/wp-content\/uploads\/2026\/04\/contact_banner.webp\">\n\t<div class=\"container\">\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col-lg-6\">\n\t\t\t\t<h1>FAQ<\/h1>\n\t\t\t\t<nav class=\"page-breadcrumb\" aria-label=\"Chapelure\">\n\t\t\t\t\t<ol class=\"breadcrumb\">\n\t\t\t\t\t\t<li class=\"breadcrumb-item\"><a href=\"\/fr\/\"> <i class=\"bi bi-house-door me-1\"><\/i>Accueil <\/a><\/li>\n\t\t\t\t\t\t<li class=\"breadcrumb-item active\" aria-current=\"page\"><a href=\"\/fr\/faq\/\"> FAQ <\/a><\/li>\n\t\t\t\t\t<\/ol>\n\t\t\t\t<\/nav>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n<div class=\"page-content\">\n\t<section>\n\t\t<div class=\"container\">\n\t\t\t<div class=\"row justify-content-center text-center\">\n\t\t\t\t<div class=\"col-xl-7 col-lg-8 col-md-12\">\n\t\t\t\t\t<div class=\"theme-title\">\n\t\t\t\t\t\t<h6>Foire aux questions.<\/h6>\n\t\t\t\t\t\t<h2 class=\"text-anime-style\">D\u00e9couvrez les questions fr\u00e9quemment pos\u00e9es de notre support<\/h2>\n\t\t\t\t\t\t<div class=\"title-divider\">&nbsp;<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"row align-items-center\">\n\t\t\t\t<div class=\"col-lg-6 col-md-12\"><img decoding=\"async\" class=\"img-fluid\" src=\"\/wp-content\/uploads\/2026\/04\/faq.webp\"\n\t\t\t\t\t\talt=\"\"><\/div>\n\t\t\t\t<div class=\"col-lg-6 col-md-12 mt-6 mt-lg-0 ps-lg-10\">\n\t\t\t\t\t<div id=\"accordion\" class=\"accordion\">\n\t\t\t\t\t\t<div class=\"accordion-item\">\n\t\t\t\t\t\t\t<h3 id=\"heading1\" class=\"accordion-header\"><button\n\t\t\t\t\t\t\t\t\tclass=\"accordion-button shadow-none mb-0 bg-transparent\" type=\"button\"\n\t\t\t\t\t\t\t\t\tdata-bs-toggle=\"collapse\" data-bs-target=\"#collapse1\" aria-expanded=\"true\"\n\t\t\t\t\t\t\t\t\taria-controls=\"collapse1\">01. \u00c0 quelles normes internationales vos produits antistatiques sont-ils conformes ?<\/button><\/h3>\n\t\t\t\t\t\t\t<div id=\"collapse1\" class=\"accordion-collapse border-0 collapse show\"\n\t\t\t\t\t\t\t\taria-labelledby=\"heading1\" data-bs-parent=\"#accordion\">\n\t\t\t\t\t\t\t\t<div class=\"accordion-body\">\n\t\t\t\t\t\t\t\t\t<p>Nos produits sont fabriqu\u00e9s conform\u00e9ment aux normes IEC61340-5-1, ANSI\/ESD-20.20,\n\t\t\t\t\t\t\t\t\t\tet aux normes militaires nationales de Chine (GJB3007-2009).<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"accordion-item\">\n\t\t\t\t\t\t\t<h3 id=\"heading2\" class=\"accordion-header\"><button\n\t\t\t\t\t\t\t\t\tclass=\"accordion-button shadow-none mb-0 bg-transparent collapsed\" type=\"button\"\n\t\t\t\t\t\t\t\t\tdata-bs-toggle=\"collapse\" data-bs-target=\"#collapse2\" aria-expanded=\"false\"\n\t\t\t\t\t\t\t\t\taria-controls=\"collapse2\">02. Sanwei d\u00e9tient-il des certifications de qualit\u00e9 et environnementales ?<\/button><\/h3>\n\t\t\t\t\t\t\t<div id=\"collapse2\" class=\"accordion-collapse border-0 collapse\" aria-labelledby=\"heading2\"\n\t\t\t\t\t\t\t\tdata-bs-parent=\"#accordion\">\n\t\t\t\t\t\t\t\t<div class=\"accordion-body\">\n\t\t\t\t\t\t\t\t\t<p>Oui. Nous sommes certifi\u00e9s ISO9001:2015 et ISO14001:2015. Tous les mat\u00e9riaux sont test\u00e9s par SGS et r\u00e9pondent aux normes RoHS.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"accordion-item\">\n\t\t\t\t\t\t\t<h3 id=\"heading3\" class=\"accordion-header\"><button\n\t\t\t\t\t\t\t\t\tclass=\"accordion-button shadow-none mb-0 bg-transparent collapsed\" type=\"button\"\n\t\t\t\t\t\t\t\t\tdata-bs-toggle=\"collapse\" data-bs-target=\"#collapse3\" aria-expanded=\"false\"\n\t\t\t\t\t\t\t\t\taria-controls=\"collapse3\">03. Pouvez-vous d\u00e9velopper des produits antistatiques personnalis\u00e9s selon nos besoins ?<\/button><\/h3>\n\t\t\t\t\t\t\t<div id=\"collapse3\" class=\"accordion-collapse border-0 collapse\" aria-labelledby=\"heading3\"\n\t\t\t\t\t\t\t\tdata-bs-parent=\"#accordion\">\n\t\t\t\t\t\t\t\t<div class=\"accordion-body\">\n\t\t\t\t\t\t\t\t\t<p>Oui. Nous concevons et fabriquons des moules personnalis\u00e9s et des mat\u00e9riaux antistatiques sp\u00e9ciaux pour r\u00e9pondre aux besoins sp\u00e9cifiques des clients, y compris des formulations r\u00e9sistantes \u00e0 la temp\u00e9rature et \u00e0 faible d\u00e9formation.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"accordion-item\">\n\t\t\t\t\t\t\t<h3 id=\"heading4\" class=\"accordion-header\"><button\n\t\t\t\t\t\t\t\t\tclass=\"accordion-button shadow-none mb-0 bg-transparent collapsed\" type=\"button\"\n\t\t\t\t\t\t\t\t\tdata-bs-toggle=\"collapse\" data-bs-target=\"#collapse4\" aria-expanded=\"false\"\n\t\t\t\t\t\t\t\t\taria-controls=\"collapse4\">04. Quelle est votre quantit\u00e9 minimale de commande (QMC) ?<\/button>\n\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t<div id=\"collapse4\" class=\"accordion-collapse border-0 collapse\" aria-labelledby=\"heading4\"\n\t\t\t\t\t\t\t\tdata-bs-parent=\"#accordion\">\n\t\t\t\t\t\t\t\t<div class=\"accordion-body\">\n\t\t\t\t\t\t\t\t\t<p>Les MOQ varient en fonction du type de produit. Pour les articles standards, nous acceptons de petites commandes d'essai ; pour les produits personnalis\u00e9s, les MOQ d\u00e9pendent des co\u00fbts des moules et des mat\u00e9riaux. Veuillez contacter notre \u00e9quipe commerciale pour plus de d\u00e9tails.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"accordion-item\">\n\t\t\t\t\t\t\t<h3 id=\"heading5\" class=\"accordion-header\"><button\n\t\t\t\t\t\t\t\t\tclass=\"accordion-button shadow-none mb-0 bg-transparent collapsed\" type=\"button\"\n\t\t\t\t\t\t\t\t\tdata-bs-toggle=\"collapse\" data-bs-target=\"#collapse5\" aria-expanded=\"false\"\n\t\t\t\t\t\t\t\t\taria-controls=\"collapse5\">05. Quel est votre d\u00e9lai de livraison habituel et votre capacit\u00e9 de production ?<\/button><\/h3>\n\t\t\t\t\t\t\t<div id=\"collapse5\" class=\"accordion-collapse border-0 collapse\" aria-labelledby=\"heading5\"\n\t\t\t\t\t\t\t\tdata-bs-parent=\"#accordion\">\n\t\t\t\t\t\t\t\t<div class=\"accordion-body\">\n\t\t\t\t\t\t\t\t\t<p>Avec une usine de 30 000 m\u00b2 et plus de dix presses \u00e0 injecter Haitian (100g\u20135000g), notre d\u00e9lai de livraison habituel est de 15 \u00e0 30 jours selon la taille de la commande. Nous prenons en charge la production \u00e0 grande \u00e9chelle et les livraisons rapides.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"accordion-item\">\n\t\t\t\t\t\t\t<h3 id=\"heading6\" class=\"accordion-header\"><button\n\t\t\t\t\t\t\t\t\tclass=\"accordion-button shadow-none mb-0 bg-transparent collapsed\" type=\"button\"\n\t\t\t\t\t\t\t\t\tdata-bs-toggle=\"collapse\" data-bs-target=\"#collapse6\" aria-expanded=\"false\"\n\t\t\t\t\t\t\t\t\taria-controls=\"collapse6\">06. Offrez-vous des \u00e9chantillons pour des tests ?<\/button><\/h3>\n\t\t\t\t\t\t\t<div id=\"collapse6\" class=\"accordion-collapse border-0 collapse\" aria-labelledby=\"heading6\"\n\t\t\t\t\t\t\t\tdata-bs-parent=\"#accordion\">\n\t\t\t\t\t\t\t\t<div class=\"accordion-body\">\n\t\t\t\t\t\t\t\t\t<p>Oui, nous fournissons des \u00e9chantillons pour l'\u00e9valuation de la qualit\u00e9 et des performances. Des frais d'\u00e9chantillons peuvent s'appliquer et seront rembours\u00e9s lors d'une commande en gros.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"accordion-item\">\n\t\t\t\t\t\t\t<h3 id=\"heading7\" class=\"accordion-header\"><button\n\t\t\t\t\t\t\t\t\tclass=\"accordion-button shadow-none mb-0 bg-transparent collapsed\" type=\"button\"\n\t\t\t\t\t\t\t\t\tdata-bs-toggle=\"collapse\" data-bs-target=\"#collapse7\" aria-expanded=\"false\"\n\t\t\t\t\t\t\t\t\taria-controls=\"collapse7\">07. Vers quels pays exportez-vous ?<\/button><\/h3>\n\t\t\t\t\t\t\t<div id=\"collapse7\" class=\"accordion-collapse border-0 collapse\" aria-labelledby=\"heading7\"\n\t\t\t\t\t\t\t\tdata-bs-parent=\"#accordion\">\n\t\t\t\t\t\t\t\t<div class=\"accordion-body\">\n\t\t\t\t\t\t\t\t\t<p>Nous exportons vers plus de 20 pays et r\u00e9gions, dont les \u00c9tats-Unis, l'Allemagne, Isra\u00ebl, Singapour, la Malaisie, et plus encore. Nos produits sont approuv\u00e9s par des entreprises du Fortune 500 comme Intel, Siemens et Nokia.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>FAQ Home FAQ F.a.q. Discover Frequently Asked Questions From Our Support &nbsp; 01. What international standards do your anti-static products comply with? Our products are manufactured in accordance with IEC61340-5-1, ANSI\/ESD-20.20, and China&#8217;s national military standards (GJB3007-2009). 02. Does Sanwei hold quality and environmental certifications? Yes. We are ISO9001:2015 and ISO14001:2015 certified. All materials are [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_gspb_post_css":"","footnotes":""},"class_list":["post-2062","page","type-page","status-publish","hentry"],"blocksy_meta":[],"acf":[],"_links":{"self":[{"href":"https:\/\/swesd.com\/fr\/wp-json\/wp\/v2\/pages\/2062","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/swesd.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/swesd.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/swesd.com\/fr\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/swesd.com\/fr\/wp-json\/wp\/v2\/comments?post=2062"}],"version-history":[{"count":4,"href":"https:\/\/swesd.com\/fr\/wp-json\/wp\/v2\/pages\/2062\/revisions"}],"predecessor-version":[{"id":2068,"href":"https:\/\/swesd.com\/fr\/wp-json\/wp\/v2\/pages\/2062\/revisions\/2068"}],"wp:attachment":[{"href":"https:\/\/swesd.com\/fr\/wp-json\/wp\/v2\/media?parent=2062"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}